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How vip87 Handles Your Personal Information

Your account data — including your name, contact details, and payment records from DANA, OVO, or GoPay — is handled with care and kept only for the purposes we describe here.

Account Data ProtectedDANA, OVO, GoPay Transactions CoveredRight to Access & DeleteIndonesia-Region Policy
vip87 How vip87 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Have a question about your data or want to submit a request to access, correct, or delete your information? Our support team handles privacy requests directly — no automated queue, no generic reply. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Live Chat Open the chat widget from your account dashboard. Available during our standard support hours for account and privacy queries.
Email Support Send your privacy request to our support address. Include your registered email and the specific data action you are requesting.
Account Settings Some data corrections — like updating your phone number or email — can be made directly inside your account profile page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from the moment you log in to the point your withdrawal is verified. Here is what that looks like in practice across the four areas that matter most to you.

Encryption & Storage

Your account credentials and payment records are encrypted at rest and in transit. We use SSL across all account pages, including deposit flows for DANA, OVO, and GoPay.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can block non-essential cookies in your browser without losing account access.

Data Retention

We keep your account data while your account is open and for a defined period after closure, as required under applicable law. You can request a full data export at any time.

Access & Correction Requests

You have the right to see what data we hold, correct inaccuracies, or ask us to delete your account. Submit a request via live chat or email and we will respond within the timeframe required by applicable regulations.

Common Questions About Your Data

These are the questions we hear most often about how your information is handled on vip87. If your question is not here, contact support directly.

We collect your name, email, phone number, and the payment details you use — including DANA, OVO, or GoPay account references. We also log device and session data for security purposes.

We share only what is necessary. Payment processors like DANA, OVO, and GoPay receive transaction data to complete your deposit or withdrawal. We do not sell your data to advertisers or data brokers.

Your data is retained while your account is active. After closure, we keep records for the period required by applicable Indonesian law, then delete or anonymise them.

Contact us via live chat from your account dashboard or by email. Include your registered email address so we can verify your identity before processing the request.

Yes. Your email address and phone number can be updated directly in your account profile. For other changes — like correcting your registered name — contact support and we will handle it.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can disable non-essential cookies in your browser settings without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.